This course is part of the Influencing: Storytelling, Change Management and Governance Specialization

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1,265 ratings

Professor Richard Badham +1 more instructor

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Part of the Global Master of Business Administration (Global MBA) degree
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Influencing: Storytelling, Change Management and Governance SpecializationMacquarie University

About this Course

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We live in a globalised world of continuous change. Your ability to successfully manage change will allow you to have a positive impact on your work and your life. Via structured learning activities (video lectures, quizzes, discussion prompts and written assessment) this course will teach you how to effectively influence change by developing a ‘change mindset’, creating a productive change cycle, and leading yourself and others on the change journey. You will learn how to re-imagine change by redefining the change problem and developing a balanced and reflective change mindset. Change is inevitable but you can influence how it affects your organisation.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

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Course 1 of 4 in the

Influencing: Storytelling, Change Management and Governance Specialization

Beginner Level

Approx. 18 hours to complete

English

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What you will learn

Design successful change initiatives by adopting a balanced and reflective change mindset
Create change cycles that effectively apply tools and techniques for orienting, performing, and evaluating change
Generate leadership strategies that are mindful of the complexity and challenges of change and mobilise energy for transformation

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Course 1 of 4 in the

Influencing: Storytelling, Change Management and Governance Specialization

Beginner Level

Approx. 18 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Instructors

Instructor rating

4.78/5 (378 Ratings)

Professor Richard Badham

Department of Management

Macquarie Business School

40,894 Learners

1 Course

Brenda Santiago

Department of Management

Macquarie Business School

40,894 Learners

1 Course

Offered by

Macquarie University

Start working towards your Master's degree

This course is part of the 100% online Global Master of Business Administration (Global MBA) from Macquarie University. If you are admitted to the full program, your courses count towards your degree learning.

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Syllabus - What you will learn from this course

Content Rating98%(5,499 ratings)

Week1

Week 1

4 hours to complete

Re-imagining change 1: The change problem

‘We can’t solve a problem with the same type of thinking that we used in creating it.’ –– Albert Einstein

Einstein was onto something! Traditional approaches to change management try to solve the problem of change by using the same tools that created the problem in the first place. They provide you with designs to implement designs and strategies for executing strategies. This week you will discover the importance of stepping outside the box of conventional change management, colour in the white spaces in the organisation chart, and navigate the messy and choppy waters of the change journey. You will critically analyse the nature and origins of the failure rate of change initiatives, examine how and why modern organisations systematically mislead change and learn what an alternative approach involves.

4 hours to complete

5 videos (Total 28 min), 3 readings, 2 quizzes

Week2

Week 2

3 hours to complete

Re-imagining change 2: Icebergs & death valleys

‘Education is not filling a bucket, but lighting a fire.’ –– W.B.Yeats. You already have the knowledge necessary to manage change in your head, your heart and your hands. This knowledge is embedded in the cultural images and counter-images of what managing change involves. This week will help you appreciate the degree to which this is the case and get out of your own way in applying what, in a sense, you already know.

3 hours to complete

4 videos (Total 24 min), 1 reading, 2 quizzes

Week3

Week 3

4 hours to complete

Creating a change cycle 1: Maps & orientation

‘The Map is not the territory.’ –– Alfred Korzybski. If change is a journey, what type of journey is it? And what do we need to guide us along the way? This week will provide you with the tools necessary to map out the path you need to take and revise this map along the way. You will learn how to apply the three key mapping tools: ‘gap analysis’; ‘forcefield analysis’ and ‘route analysis’. In combination, these three provide you with a GPS for navigating the complex and often treacherous journey of change.

4 hours to complete

4 videos (Total 23 min), 4 readings, 2 quizzes

Week4

Week 4

3 hours to complete

Creating a change cycle 2: Masks & performance

‘All the world’s a stage, and we are but players on it.’ –– William Shakespeare. Knowing what to do to manage change is one thing. Knowing how to do it is another. While the route map outlines what you need to do, you have to decide how to do it, in context and with other people. How change plans are executed is always a performance, the artful exercise of influence in time, in space and in conditions that are often not of our choosing. This week you will discover the performances you will have to give, the masks you will be required to wear, the tensions and dilemmas you will encounter, and why influencing yourself is central to your ability to influence others.

3 hours to complete

4 videos (Total 25 min), 1 reading, 2 quizzes

Reviews

4.7

347 reviews

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TOP REVIEWS FROM LEADING TRANSFORMATIONS: MANAGE CHANGE

by DGAug 3, 2020

It was an excellent course to attend. The concept of 5 M framework model will be really helpful in managing the change. I thank the Professors for making this course very interesting and informative

by PCJun 6, 2020

Quite useful to understand that the requirement and fundamentals are needed to lead a change... real change in organisations. The videos, exercises and tools showed are pretty practical.

by SDOct 20, 2022

It was an amazing learning journey with Professor Richard Badham. Got the opportunity to explore different key aspects of leadership and management in terms of managing change in an organization.

by JPAug 4, 2020

This course should be required for anyone in a leadership role, especially leaders that want to improve their results in lasting business transformations.

View all reviews

About the Influencing: Storytelling, Change Management and Governance Specialization

The ability to influence without force or coercion is important in any organization and at all levels. Modern managers must master the art of persuasive communication, adapt to the needs of the audience, construct a good narrative and inspire the audience to act (Communicate with Impact). They must learn to design and negotiate both informal and complex agreements, and do this in diverse workplace cultures (Negotiate and Resolve Conflict).

The Specialization applies influencing methods in two areas of great importance: change management and risk governance. Successful change management eludes many individuals and organizations, so we propose a new approach to enable you to inspire and lead transformations (Manage Change). Similarly, in the post-financial crisis environment, many organizations acknowledge the need for effective risk governance but few, if any, have achieved it. We present evidence-based methods that will help your organization achieve its objectives (Engage the Board).

Influencing: Storytelling, Change Management and Governance

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

More questions? Visit the Learner Help Center.

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Leading transformations: Manage change

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