This course provides students with a set of tools and methodologies to plan and initiate a Problem Solving or Quality Improvement project. The first module presents methods for selecting, scoping and structuring a project before it is even initiated. It also introduces the project classifications of implementation and discovery. The second module describes the A3 problem solving methodology and the tool itself. Further in that same module, the student is shown tools to identify problems in flow, defects, and waste and to discover causes, brainstorm, and prioritize interventions. Module 3 shows a methodology within the implementation class. These methods are designed to overcome emotional and organizational barriers to translating evidence-based interventions into practice. The fourth and last module looks at one more way to approach improvement projects in the discovery class. These tools are specifically for new, out-of-the-box design thinking.
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About this Course
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Try Coursera for BusinessWhat you will learn
Describe approaches for selecting and scoping a patient safety or quality improvement project.
Compare and contrast QI/PI approaches: A3 Thinking, Design Thinking, and Translating Research into Practice (TRiP).
Create a project charter or A3 using SMART goals.
Explain the usage of several root cause identification tools in the course of running a project.
Skills you will gain
- Project Management
- Design Thinking
- Quality Improvement
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Try Coursera for BusinessOffered by
Syllabus - What you will learn from this course
Project Selection Strategy and Tools You Can Use
A3 Thinking
Translating Research Into Practice
Design Thinking
Reviews
- 5 stars83.68%
- 4 stars9.21%
- 3 stars4.96%
- 2 stars1.41%
- 1 star0.70%
TOP REVIEWS FROM PLANNING A PATIENT SAFETY OR QUALITY IMPROVEMENT PROJECT (PATIENT SAFETY III)
This course is really helpful in planning the project. It will make you brainstorm yourself and you will eventually end up doing the project by yourself. It really boosted up my confidence.
This course is great. I have learn valuable things, especially A3 project planning.
Great course helped me a lot to learn how to start A3 project
Fantastic course content. Marvellous mentors. Very grateful to both mentors and Coursera. I would recommend this course to every health at each level.
About the Patient Safety Specialization

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