Keeping patient safety and quality improvement projects on track, on time, and on budget is critical to ensuring their success. In this course, students will be introduced and given the opportunity to apply a series of tools to guide and manage patient safety and quality initiatives. These include tools for defining what success looks like, developing a change management plan, and conducting a pre-mortem to identify risks for project failure. This course will also provide tools for engaging stakeholders to ensure key players are invested in your project’s success.
This course is part of the Patient Safety Specialization
About this Course
What you will learn
Recognize the importance of planning for project sustainment.
Use the pre-mortem exercise to identify risks of project failure.
Design a change management plan that addresses technical and adaptive challenges.
Describe the 4E’s + 2 Model and its use to engage stakeholders.
Skills you will gain
- Change Management
- Project Planning
- Staff Engagement
Syllabus - What you will learn from this course
What Does Success Look Like?
Conducting a Premortem
Change Management 101
Planning for Engagement Using the 4 E's + 2 Model
- 5 stars75.32%
- 4 stars16.88%
- 3 stars2.59%
- 2 stars2.59%
- 1 star2.59%
TOP REVIEWS FROM DESIGNING FOR SUSTAINMENT: KEEPING IMPROVEMENT WORK ON TRACK (PATIENT SAFETY IV)
Great way to equip skills to help steer healthcare towards perfection.
Marvellous mentors and great course content. I would recommend this course to every health care professional at each level. Really thankful to mentors and Coursera.
Great course i find it very informative and easy to learn step by step and the peer graded assignment is helpful in demonstrating what have you learned
Very informative and important course for quality improvement.Thank you very much Coursera .
About the Patient Safety Specialization
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