- Knowing the Buyer's Journey
- Establishing Needs
- Sales Call Preparation
- Handling Objections
- Build enhanced communications skills required in sales interactions
- Know how to build and gaine genuine trust of customers that leads to lasting business relationships
- Understand the fundamentals of the sales process
- Understand how high performing sales people approach sales
- Understand how customers think and progress through their decision process to make purchasing decisions
- Utilize methods for talking with and engaging leads
- Strategize to gain qualified leads and referrals
Professional Selling: 3 Steps to High-Performance Specialization
Learn the "WHY" and the "HOW" of successful sales. Including much from a university degree program, these courses will teach learners essential skills and techniques, rooted in research, that will help them become successful, high-performing sales people.
What you will learn
How to THINK like a high-performer. How to PREPARE like a high-performer. How to BE a high-performer.
Skills you will gain
About this Specialization
Applied Learning Project
Learners will complete challenging projects related to the sales instruction they receive. These projects include:
Creating an Initial Sales Presentation
Qualifying and Prioritizing Leads
Creating a Sales Call Plan
Creating a Presentation of Solutions
How the Specialization Works
A Coursera Specialization is a series of courses that helps you master a skill. To begin, enroll in the Specialization directly, or review its courses and choose the one you'd like to start with. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. It’s okay to complete just one course — you can pause your learning or end your subscription at any time. Visit your learner dashboard to track your course enrollments and your progress.
Every Specialization includes a hands-on project. You'll need to successfully finish the project(s) to complete the Specialization and earn your certificate. If the Specialization includes a separate course for the hands-on project, you'll need to finish each of the other courses before you can start it.
Earn a Certificate
When you finish every course and complete the hands-on project, you'll earn a Certificate that you can share with prospective employers and your professional network.
Frequently Asked Questions
What is the refund policy?
Can I just enroll in a single course?
Is financial aid available?
Can I take the course for free?
Is this course really 100% online? Do I need to attend any classes in person?
Will I earn university credit for completing the Specialization?
More questions? Visit the Learner Help Center.