In this guided project, we will use Microsoft Azure Cognitive Services to build an AI-powered customer support chatbot that can converse with your customers and solve their queries. We will use Language Studio by Azure to create our bot. We will begin by creating a knowledge base and feeding it with data in various formats such as Excel file and URL. In the final task, we will deploy the chatbot to Telegram. By the end of this project, you will be able to use Azure cognitive services to build a chatbot and deploy it to telegram. You will also learn about building telegram bots and best practices to follow while designing a chatbot.
Build a no-code customer support Telegram chatbot with Azure
Taught in English
Instructor: Abhishek Jha
Included with
Guided Project
Recommended experience
What you'll learn
Build an AI-Powered customer support chatbot using Microsoft Azure Cognitive Services that can converse with your customers and solve their queries
Use various data sources like FAQs, manuals & a Question-Answer excel sheet to feed data to the chatbot and train it
Deploy the chatbot to Telegram
Skills you'll practice
Details to know
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Guided Project
Recommended experience
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- Gain hands-on experience solving real-world job tasks
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About this Guided Project
Learn step-by-step
In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:
Create/ Sign in to an Azure Cloud Account
Designing a chatbot
Create language resources for chatbot
Create a knowledge base and add data to it
OPTIONAL: Add a ‘Welcome Message’ QnA pair manually
Create a bot & deploy the knowledge base to it
Deploy the bot to Telegram and test it
OPTIONAL: Create a Covid information bot
Recommended experience
No prior experience in chatbot creation required. No coding skills required either.
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How you'll learn
Skill-based, hands-on learning
Practice new skills by completing job-related tasks.
Expert guidance
Follow along with pre-recorded videos from experts using a unique side-by-side interface.
No downloads or installation required
Access the tools and resources you need in a pre-configured cloud workspace.
Available only on desktop
This Guided Project is designed for laptops or desktop computers with a reliable Internet connection, not mobile devices.
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Frequently asked questions
By purchasing a Guided Project, you'll get everything you need to complete the Guided Project including access to a cloud desktop workspace through your web browser that contains the files and software you need to get started, plus step-by-step video instruction from a subject matter expert.
Because your workspace contains a cloud desktop that is sized for a laptop or desktop computer, Guided Projects are not available on your mobile device.
Guided Project instructors are subject matter experts who have experience in the skill, tool or domain of their project and are passionate about sharing their knowledge to impact millions of learners around the world.