Build a no-code customer support Telegram chatbot with Azure

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In this Guided Project, you will:

Build an AI-Powered customer support chatbot using Microsoft Azure Cognitive Services that can converse with your customers and solve their queries

Use various data sources like FAQs, manuals & a Question-Answer excel sheet to feed data to the chatbot and train it

Deploy the chatbot to Telegram

1.5 hours
No download needed
Split-screen video
Desktop only

In this guided project, we will use Microsoft Azure Cognitive Services to build an AI-powered customer support chatbot that can converse with your customers and solve their queries. We will use Language Studio by Azure to create our bot. We will begin by creating a knowledge base and feeding it with data in various formats such as Excel file and URL. In the final task, we will deploy the chatbot to Telegram. By the end of this project, you will be able to use Azure cognitive services to build a chatbot and deploy it to telegram. You will also learn about building telegram bots and best practices to follow while designing a chatbot. Note: You need an Azure account to complete this guided project. If you do not have an Azure account, you will be prompted to create one during the project. You also need a Telegram account in order to successfully deploy the chatbot.

Skills you will develop

  • chatbot creation

  • QnA Maker

  • Microsoft Azure

  • telegram bot

  • Chatbot

Learn step-by-step

In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:

  1. Create/ Sign in to an Azure Cloud Account

  2. Designing a chatbot

  3. Create language resources for chatbot

  4. Create a knowledge base and add data to it

  5. OPTIONAL: Add a ‘Welcome Message’ QnA pair manually

  6. Create a bot & deploy the knowledge base to it

  7. Deploy the bot to Telegram and test it

  8. OPTIONAL: Create a Covid information bot

How Guided Projects work

Your workspace is a cloud desktop right in your browser, no download required

In a split-screen video, your instructor guides you step-by-step

Frequently Asked Questions

By purchasing a Guided Project, you'll get everything you need to complete the Guided Project including access to a cloud desktop workspace through your web browser that contains the files and software you need to get started, plus step-by-step video instruction from a subject matter expert.

Because your workspace contains a cloud desktop that is sized for a laptop or desktop computer, Guided Projects are not available on your mobile device.

Guided Project instructors are subject matter experts who have experience in the skill, tool or domain of their project and are passionate about sharing their knowledge to impact millions of learners around the world.

You can download and keep any of your created files from the Guided Project. To do so, you can use the “File Browser” feature while you are accessing your cloud desktop.

Guided Projects are not eligible for refunds. See our full refund policy.

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Auditing is not available for Guided Projects.

At the top of the page, you can press on the experience level for this Guided Project to view any knowledge prerequisites. For every level of Guided Project, your instructor will walk you through step-by-step.

Yes, everything you need to complete your Guided Project will be available in a cloud desktop that is available in your browser.

You'll learn by doing through completing tasks in a split-screen environment directly in your browser. On the left side of the screen, you'll complete the task in your workspace. On the right side of the screen, you'll watch an instructor walk you through the project, step-by-step.