Goodwill® Career Coach and Navigator Professional Certificate

This course is for those who are passionate about helping people find jobs aligned with their skills and interests so they can earn a living through fulfilling work. This first course in the Career Coach and Navigator Professional Certificate will provide foundational knowledge of the Career Navigator and Coach roles, and introduce relationship management and human-centered coaching and navigating.

By the end of the course, you will be able to: 1. Explain the foundational concepts of Career Coaching and Navigating. 2. Familiarize clients with the Career Coaching and Navigation experience. 3. Discover career possibilities for Career Navigators and Career Coaches 4. Describe common Career Development theories, models, and tools. 5. Summarize Coaching Agreements and Career Service Plans. 6. Identify professional and ethical standards. 7. Describe human-centered approaches to Career Coaching and Navigating. To be successful in this course, no prior experience with career coaching or navigation is required. You just need a passion to help people, along with basic computer skills (some knowledge of word processing, spreadsheets, presentations and email).

You have begun your journey toward becoming a Career Coach or Navigator because you are passionate about helping people earn a good living and find fulfilling work. Now continue that journey in this second course in the Career Coach and Navigator Professional Certificate. This course will equip you with the skills and knowledge to recruit people, complete the intake process, assess a person’s skills, and work with the person to create an action plan.

By the end of the course, you will be able to: 1. Assist people in career exploration and development. 2. Help people identify personal interests that map to career goals and career possibilities. 3. Inform people of the programs, services, and resources available to them. 4. Identify barriers to employment. 5. Assist people in planning career moves and developing essential skills to help them be successful in the workforce. 6. Guide people towards sustainable career paths. 7. Assist people who desire to pursue a career, make a career change, or work towards career advancement. To be successful in this course, no prior experience with career coaching or navigation is required; but we recommend completing the first course in the program so you can build on the knowledge and skills from that course here.

To reach your goal of becoming a Career Coach or Navigator, you have learned about relationship management and human-centered career coaching in course 1 and gained skills to recruit and work with clients in course 2. This third course in the Career Coach and Navigator Professional Certificate will help you advise people as they move along their career paths; assist with job searches, interviewing, and resume creation; and set them up for success as they start their careers.

By the end of the course, you will be able to: 1. Assist people who desire to pursue a career, make a career change, or work towards career advancement. 2. Guide people in finding relevant employment opportunities that meet their needs and the labor market. 3. Assist, review, and provide feedback on developing resumes, CVs, and cover letters. 4. Help people develop interviewing skills. To be successful in this course, no prior experience with career coaching or navigation is required; but we recommend completing the first two courses in the program so you can build on the knowledge and skills from those courses here.