Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems.
About this Course
What you will learn
Empathize with users to understand their needs and pain points.
Develop problem statements to define user needs.
Generate ideas for possible solutions to user problems.
Skills you will gain
- User Experience (UX)
- UX Research
- User Experience Design (UXD)
Syllabus - What you will learn from this course
Empathizing with users and defining pain points
Creating user stories and user journey maps
Defining user problems
Ideating design solutions
- 5 stars84.49%
- 4 stars12.59%
- 3 stars1.91%
- 2 stars0.42%
- 1 star0.56%
TOP REVIEWS FROM START THE UX DESIGN PROCESS: EMPATHIZE, DEFINE, AND IDEATE
Very great course for both a UX beginner and someone who already has some basic knowledge, but would like to go through the whole process of researching customer needs from the very beginning.
really enjoyed it a lot. It covers everything from the course reading to extended material, quizzes, projects, and feedback. The journey of learning this course is really incredible and friendly way
Research is not my stong suit, and it was a challenge for me to get through this course. Now that I've completed this portion I have developed a new appreciation for UX research and design.
A bit daunting at first but when I got into the whole process of doing the exercises (including the optional ones), it got easier and more interesting when I understood what was required of me.
Frequently Asked Questions
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What is a UX designer?
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Do I need to take the course in a certain order?
More questions? Visit the Learner Help Center.