Operations Management: What Is It and Why Does It Matter?
March 13, 2024
Article
(507 reviews)
(507 reviews)
Effectively manage teams
Facilitate constructive conflict & coach employees for success
Focus team's work on meeting strategic & project objectives
Add to your LinkedIn profile
4 assignments
Add this credential to your LinkedIn profile, resume, or CV
Share it on social media and in your performance review
Team leads, managers, and entrepreneurs must juggle team citizenship and leadership, ethics, strategy, and projects with their work in their area of expertise.
While an individual contributor’s success may depend on their own direct input -- the sweat of their own brow – managers’ success depends on their ability to enlist the active involvement of others: direct reports, other managers, other team members, other department employees, and those above them on the organizational chart -- sometimes even their suppliers or customers! How do you form, launch, and manage a team such that it has the highest chance of success? How can you ensure your team’s work aligns with the organization’s strategy? What basic project management tools can you utilize right away, without purchasing special software, that will help your team meet its objectives on time, on budget, and to spec? Your success at work will depend on the level of trust your colleagues, those who report to you, and those to whom you report feel toward you – how can you build and maintain a high degree of trust? This course will help you succeed in your career.
In this module, you will be introduced to the skills and tools needed to create and launch teams and communicate clearly and professionally with direct reports, peers, and those above you on the organizational chart.
30 videos7 readings1 assignment1 discussion prompt
In this module you will learn to coach your direct reports and peers to ensure clarity in work expectations, support internal motivation, and correct performance shortfalls. You will also learn how to influence others – even those over whom you have no authority – to support your shared goals.
19 videos5 readings1 assignment2 discussion prompts2 plugins
In this module you will learn to align your own and your work group’s tasks and projects with your organization’s strategy and the five stages to complete projects effectively.
27 videos6 readings1 assignment1 discussion prompt
In this module you will be provided frameworks to analyze and respond to ethical challenges and tools to support team decision-making and you will develop a plan to ensure your direct reports and teams make ethical decisions that support your organization’s strategy.
18 videos6 readings1 assignment1 peer review2 discussion prompts
We asked all learners to give feedback on our instructors based on the quality of their teaching style.
The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world.
O.P. Jindal Global University
Course
Course
University of Michigan
Course
University of California, Irvine
Course
507 reviews
78.62%
16.27%
3.52%
0.78%
0.78%
Showing 3 of 507
Reviewed on Feb 20, 2024
Some many valuable lessons included in this course. The videos are very informative and several very helpful downloads are included to help you learn and improve.
Reviewed on Oct 7, 2022
Very well designed course for the practitioners. Informative, engaging and very well presented and explained by the instructor Prof. Ilysea.
Reviewed on Nov 13, 2023
This was an excellent course! It provided real and practical methods for dealing with management challenges and to promote maximum efficiencies.
Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Earn a degree from world-class universities - 100% online
Upskill your employees to excel in the digital economy
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
You will be eligible for a full refund until two weeks after your payment date, or (for courses that have just launched) until two weeks after the first session of the course begins, whichever is later. You cannot receive a refund once you’ve earned a Course Certificate, even if you complete the course within the two-week refund period. See our full refund policy.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.