Do you want the best strategies for handling conflict in person, over the phone or in an email? Learn the skills to recognize and address conflicts from this Managing Conflict course!
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About this Course
Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Coursera Labs
Includes hands on learning projects.
Learn more about Coursera Labs Course 2 of 4 in the
Beginner Level
No prior experience needed.
Approx. 7 hours to complete
English
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessSkills you will gain
- Identifying conflict mindsets
- Handling conflict on the phone
- Handling conflict in person
- Handling conflict over email
Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Coursera Labs
Includes hands on learning projects.
Learn more about Coursera Labs Course 2 of 4 in the
Beginner Level
No prior experience needed.
Approx. 7 hours to complete
English
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessOffered by
Syllabus - What you will learn from this course
15 minutes to complete
Start Here
15 minutes to complete
1 reading
2 hours to complete
Identifying conflict mindsets
2 hours to complete
3 readings
2 hours to complete
Handling conflict in person
2 hours to complete
3 readings
2 hours to complete
Handling conflict over email
2 hours to complete
3 readings
About the Conflict Management For Everyone Specialization

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