About this Course

Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Coursera Labs
Includes hands on learning projects.
Learn more about Coursera Labs External Link
Beginner Level

No prior experience needed.

Approx. 7 hours to complete
English

Skills you will gain

  • Identifying conflict mindsets
  • Handling conflict on the phone
  • Handling conflict in person
  • Handling conflict over email
Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Coursera Labs
Includes hands on learning projects.
Learn more about Coursera Labs External Link
Beginner Level

No prior experience needed.

Approx. 7 hours to complete
English

Offered by

Placeholder

Arizona State University

Syllabus - What you will learn from this course

Week1
Week 1
15 minutes to complete

Start Here

15 minutes to complete
1 reading
Week2
Week 2
2 hours to complete

Identifying conflict mindsets

2 hours to complete
3 readings
Week3
Week 3
2 hours to complete

Handling conflict in person

2 hours to complete
3 readings
Week4
Week 4
2 hours to complete

Handling conflict over email

2 hours to complete
3 readings

About the Conflict Management For Everyone Specialization

Conflict Management For Everyone

Frequently Asked Questions

More questions? Visit the Learner Help Center.