This course is part of the Effective Communication in the Globalised Workplace Specialization

4.4
stars
52 ratings

Susan Lee

5,091 already enrolled

Offered By

Effective Communication in the Globalised Workplace SpecializationNational University of Singapore

About this Course

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The final course aims to build learners’ confidence and adaptability when communicating in cross-cultural environments as they assume leadership responsibility to communicate influence in persuasive workplace contexts. The course focuses on enhancing learners’ professional persona for skilful engagement and intercultural communication with stakeholders within and beyond the organization, including cross-departmental work teams, clients and external partners. 
Learners will also discover and apply good practices in organising information, using visual aids and body language for presentations while demonstrating a heightened sense of cultural sensitivity in a given context. In all, learners will acquire skills to demonstrate persuasive verbal and intercultural communication in workplace contexts which may include dialogues and presentations to critical stakeholders and effective task delegation to team members.

At the end of this course, learners will be able to:
-	Analyse factors of motivation among workplace counterparts.
-	Recognise the impact of culture on factors of motivation.
-	Critique and craft persuasive verbal communication products (i.e. script of dialogue) for exchanges with work teams and critical stakeholders.
-	Apply principles of effective PowerPoint slide design with consideration for cultural sensitivity.
-	Identify and adopt strategies on the use of voice and body language for engaging presentations.

Flexible deadlines

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Shareable Certificate

Earn a Certificate upon completion

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Coursera Labs

Includes hands on learning projects.

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Course 4 of 5 in the

Effective Communication in the Globalised Workplace Specialization

Approx. 10 hours to complete

English

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Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Coursera Labs

Includes hands on learning projects.

Learn more about Coursera Labs

Course 4 of 5 in the

Effective Communication in the Globalised Workplace Specialization

Approx. 10 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Instructor

Instructor rating

4.83/5 (6 Ratings)

Susan Lee

Lecturer

Centre for English Language Communication

5,091 Learners

1 Course

Offered by

National University of Singapore

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Syllabus - What you will learn from this course

Week1

Week 1

4 hours to complete

Module 1: Communicating Influence in the Workplace

4 hours to complete

7 videos (Total 66 min), 2 readings, 4 quizzes

Week2

Week 2

3 hours to complete

Make Effective Presentations

3 hours to complete

7 videos (Total 55 min)

Week3

Week 3

4 hours to complete

Engaging External Stakeholders and Counterparts

4 hours to complete

5 videos (Total 35 min), 1 reading, 5 quizzes

Reviews

4.4

15 reviews

5 stars
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4 stars
13.46%
3 stars
3.84%
1 star
9.61%

TOP REVIEWS FROM BECOMING PART OF THE GLOBALISED WORKPLACE

by NNDec 1, 2020

This was a great course. Ms Susan Lee, you are a great teacher. Thank you for taking your time to prepare and teach the course. This will help me relate more professional at my workplace.

by RDJun 7, 2017

Amazing experience with amazing instructors. Thank you so much Coursera and National University of Singapore for providing me finance support to learn and complete this course.

View all reviews

About the Effective Communication in the Globalised Workplace Specialization

In this Specialization aimed for those who are preparing to enter the workplace, we will share with you some key cultural and linguistic features characterizing effective communication in this increasingly diverse and internationalised workplace.

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

More questions? Visit the Learner Help Center.

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