This course is part of the Conflict Management Specialization

4.7
stars
98 ratings

Najla DeBow

4,201 already enrolled

Offered By

Conflict Management SpecializationUniversity of California, Irvine

About this Course

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The capstone project is designed to give you the opportunity to apply what you've learned in Types of Conflict, Conflict Resolution, and Intercultural Communication and Conflict Resolution. In this course you will prepare a conflict management portfolio illustrating the nature of a specific conflict, the different roles of participants in the conflict and the significance of those roles, the perceived incompatible goals, power imbalances, and communication skills needed for the effective management of the conflict.
Upon completing this course, you will be able to:
      Create a well organized and complete case study
      Analyze key organizational issues with an integrated action plan for conflict resolution
      Identify appropriate communication skills needed for conflict resolution skills
      Present a portfolio that incorporates concepts learned throughout the Specialization
      Reflect on what you've learned throughout the Specialization

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

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Course 4 of 4 in the

Conflict Management Specialization

Approx. 5 hours to complete

English

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Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Course 4 of 4 in the

Conflict Management Specialization

Approx. 5 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Instructor

Instructor rating

4.7/5 (18 Ratings)

Najla DeBow

Instructor

University of California, Irvine Extension

105,413 Learners

4 Courses

Offered by

University of California, Irvine

Since 1965, the University of California, Irvine has combined the strengths of a major research university with the bounty of an incomparable Southern California location. UCI’s unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national and global communities in many ways.

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Syllabus - What you will learn from this course

Week1

Week 1

1 hour to complete

Get Started!

1 hour to complete

5 readings

Week2

Week 2

1 hour to complete

Portfolio Components and Instructions

1 hour to complete

5 readings

Week3

Week 3

2 hours to complete

(Optional) Feedback Peer Review

2 hours to complete

Week4

Week 4

1 hour to complete

Capstone Project Submission

1 hour to complete

Reviews

4.7

19 reviews

5 stars
84.69%
4 stars
9.18%
3 stars
3.06%
2 stars
1.02%
1 star
2.04%

TOP REVIEWS FROM CONFLICT MANAGEMENT PROJECT

by DDJun 26, 2016

I was assisted in my journey by this course and would recommend it.

by MUFeb 1, 2017

well structured material, recommend to anybody who would like to either get good guidance where to deep dive in conflict management topics

by AFeb 25, 2021

It was really insightful, interesting and absolutely educative. Thank you for lessons, the flexibility of the courses and thank you for the entire specialization.

by MMJul 2, 2017

This is an excellent course! I fully recommend to everyone, whether they are involved in conflict management work or not.

View all reviews

About the Conflict Management Specialization

Master the fundamentals of conflict resolution, harness the power of positive conflict, and hone your intercultural communication skills. In this Specialization, you’ll learn to strengthen your personal and professional relationships by constructively addressing conflicts between individuals and within organizations. You’ll build skills specifically aimed at managing intercultural conflicts in today’s global society, and you’ll explore how competing interests and goals, power imbalances, and other factors influence the nature of conflict and management strategies. In the final Capstone Project, you’ll analyze a specific conflict and outline an approach to management and resolution.

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

More questions? Visit the Learner Help Center.

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Conflict Management Project

About this Course