This course is part of the Software Product Management Specialization

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3,021 ratings

Kenny Wong

67,032 already enrolled

Offered By

Software Product Management SpecializationUniversity of Alberta

About this Course

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This course covers practical techniques to elicit and express software requirements from client interactions.

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Earn a Certificate upon completion

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Course 3 of 6 in the

Software Product Management Specialization

Approx. 12 hours to complete

English

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What you will learn

Create clear requirements to drive effective software development
Visualize client needs using low-fidelity prototypes
Maximize the effectiveness of client interactions
Adapt to changing product requirements

Skills you will gain

Agile Software Development
User Story
Software Requirements
Use Case

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Coursera Labs

Includes hands on learning projects.

Learn more about Coursera Labs

Course 3 of 6 in the

Software Product Management Specialization

Approx. 12 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Instructor

Instructor rating

4.82/5 (288 Ratings)

Kenny Wong

Associate Professor

Computing Science, Faculty of Science

351,572 Learners

12 Courses

Offered by

University of Alberta

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Syllabus - What you will learn from this course

Content Rating94%(10,479 ratings)

Week1

Week 1

3 hours to complete

Module 1: Introduction to Requirements

Welcome to the first module! In this module, you will become familiar with software requirements and some issues surrounding them. You will learn what a software requirement is, including the different types of requirements. Then, you will learn how to deal with changing requirements and control project scope, as well as how requirements affect design. These lessons will give you the knowledge you need to move on to eliciting and creating good quality requirements in the next modules.

3 hours to complete

11 videos (Total 64 min), 6 readings, 2 quizzes

11 videos

Specialization Preview2mIntroduction to Client Needs and Software Requirements3m3.1.1: What is a Requirement?7m3.1.1A: Requirement Activities8m3.1.2: Types of Requirements4m3.1.2A: User Requirements4m3.1.2B: Functional Requirements4m3.1.2C: Non-Functional Requirements6m3.1.2D: Additional Requirement Types5m3.1.3: Controlling Scope11m3.1.4: Requirements and Design5m

6 readings

Meet your presenters: Bradley Poulette10mMeet your presenters: Morgan Patzelt10mMeet Your Facilitators10mCourse Resources: Client Needs and Software Requirements10mCourse Map: Client Needs and Software Requirements10mModule 1: Supplemental Resources10m

2 practice exercises

Module 1: Practice Quiz (Ungraded)30mModule 1 Assessment (Graded)30m

Week2

Week 2

3 hours to complete

Module 2: User Interaction

A major duty of a software product manager is eliciting and expressing requirements from your client. This module will walk you through the basics of client interactions and requirements elicitation and expression. You will learn how to create the best product for your end users, how to conduct productive client meetings, and various ways of expressing requirements. These techniques will provide you with the tools you will need to confidently interact with your client as well as satisfy them with the “right product”.

3 hours to complete

9 videos (Total 56 min), 3 readings, 2 quizzes

Week3

Week 3

3 hours to complete

Module 3: Writing Requirements

Explore the many ways in which software requirements can be represented. In this module, you will learn about the most popular means of expressing requirements in the industry today: the user story. You will learn how acceptance tests help to verify the stories which they accompany, and how to create a robust product backlog. At the end of the module, you will learn how story maps are used to organize user stories, so that you’re always putting your effort into the tasks which makes the most impact.

3 hours to complete

8 videos (Total 52 min), 3 readings, 2 quizzes

8 videos

3.3.1: Agile Requirements6m3.3.2: User Stories5m3.3.2A: User Stories6m3.3.2B: User Stories4m3.3.3: Acceptance Tests7m3.3.4: Product Backlog7m3.3.4A: Product Backlog5m3.3.5: Story Maps7m

3 readings

User Story Assignment: Stanley's Problem, Part 1 Proposed Solution (Locked)15mStanley's Problem: Part 2, Product Backlog10mModule 3: Supplemental Resources10m

1 practice exercise

Module 3 Assessment (Graded)30m

Week4

Week 4

3 hours to complete

Module 4: Quality Requirements

3 hours to complete

4 videos (Total 39 min), 6 readings, 3 quizzes

4 videos

3.4.1: Criteria for User Stories5m3.4.1A: Criteria for User Stories6m3.4.2: Ambiguous Requirements23m3.4.3: Course Summary4m

6 readings

Ambiguous Requirements Study Guide10mDiscussion: Ambiguous Requirements10mReading: Ambiguous Requirements Quiz Pre-Reading10mModule 4: Supplemental Resources10mCongratulations and Preview a Capstone Course10mAcknowledgements10m

3 practice exercises

Ambiguous Requirements Quiz30mModule 4: Assessment (Graded)30mCourse Assessment (Graded)30m

Reviews

4.8

573 reviews

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TOP REVIEWS FROM CLIENT NEEDS AND SOFTWARE REQUIREMENTS

by CDDec 7, 2016

I have stumbled into Agile project management, but I have no background in it whatsoever. So I'm learning on the job, and this course has filled in some of the details for me. Thank you!

by SGJan 7, 2020

Of the three courses that I have taken - Introduction, Agile Processes and Client Needs, this course was the most fun course. In fact, I am pumped up to use these learnings in my work.

by ASJul 17, 2020

What I very appreciate from this course that we get feedback from your mistake so can learn from it. That's why it suitable for newbie or professional and programmer or non programmer.

by SPMar 21, 2017

I enjoyed this course. Loved to learn from peers how same thing can be done in different ways, with different approaches. Excellently designed course.Thank you-

Shyamala

View all reviews

About the Software Product Management Specialization

In this Software Product Management Specialization, you will master Agile software management practices to lead a team of developers and interact with clients. In the final Capstone Project, you will practice and apply management techniques to realistic scenarios that you will face as a Software Product Manager. You will have the opportunity to share your experiences and learn from the insights of others as part of a Software Product Management

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

More questions? Visit the Learner Help Center.

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Client Needs and Software Requirements

About this Course

What you will learn

Skills you will gain